Never miss another patient call.
An AI receptionist built for med spas, aesthetic clinics, and cosmetic practices in Los Angeles. Book consultations, answer treatment questions, and follow up with leads — 24/7.
Two directions. One AI receptionist.
Handle every patient interaction — incoming calls and outbound follow-ups — from a single intelligent system.
Inbound
- Answer Patient Calls 24/7Every call picked up — during treatments, after hours, weekends
- Book ConsultationsBotox, fillers, facials — scheduled directly into your calendar
- Handle Treatment FAQsPricing, recovery time, availability — answered instantly
- Multilingual SupportFluent in English and Spanish — no lost bookings
Outbound
Coming Soon- Immediate Lead Follow-UpReach out to inquiries within minutes, not days
- Nurture Until They BookPersistent, polite follow-ups that convert leads to patients
- Chats to AppointmentsTurn SMS conversations into confirmed consultations
- Integrated with Your CRMSyncs with your existing tools — no manual data entry
We know LA. We know your practice.
Unlike remote-only solutions, we show up at your door. Our local team visits your practice to build an AI receptionist that truly represents you.
We visit your practice
We're based in LA and we come to your clinic in person. No remote questionnaires — we sit down with your team to understand how your practice actually runs.
We learn your patient flow
From how you greet patients on the phone to your booking flow, treatment pricing, and cancellation policies — we capture every detail so the AI sounds like your best front desk staff.
Custom AI built for your practice
We build a fully custom AI receptionist trained on your treatments, providers, schedule, and the way your patients expect to be treated. No generic templates.
Go live with confidence
We test everything together, fine-tune responses with real patient scenarios, and go live. You get ongoing support from a local team that knows your practice.
Purpose-built for aesthetic & medical practices
Your AI receptionist understands the language of your practice — not just generic business calls.
Med Spas
Book Botox, filler, and facial appointments. Answer pricing questions and manage waitlists while your team focuses on treatments.
"Hi, I'd like to book a HydraFacial for Saturday." — Booked automatically.
Plastic Surgery Practices
Screen consultation requests, collect patient details, and route urgent post-op calls to the right surgeon.
"I want to schedule a rhinoplasty consultation." — Intake completed.
Cosmetic Dermatology
Handle treatment inquiries for laser, chemical peels, and skin rejuvenation. Schedule follow-ups and manage cancellations.
"Do you offer Fraxel? What's the downtime?" — Answered instantly.
Dental Practices
Book cleanings, cosmetic consultations, and emergency visits. Answer insurance questions and send appointment reminders.
"I need to schedule a teeth whitening appointment." — Booked on the spot.
Wellness & Weight Loss Clinics
Manage program inquiries, schedule initial consultations, and follow up with patients on their treatment journey.
"I'm interested in your Semaglutide program." — Consultation scheduled.
IV Therapy Clinics
Book drip sessions, answer questions about formulations and pricing, and handle group booking requests.
"Can I book a Myers' Cocktail for me and two friends?" — All three booked.
How We Compare
See why med spas choose Receptionist LA over generic alternatives.
 | AI Receptionist Products | Traditional Call Centers | SaaS Phone Products | |
|---|---|---|---|---|
| In-person onboarding | Self-serve | Shared rep | Ticket only | |
| Fully customizable to your practice | One-size | Scripts only | One-size | |
| Latest AI models | Varies | No AI | Outdated | |
| Flexible contracts | Monthly | Annual | 6-mo min | 12-mo lock |
| Refundable setup fee | Non-refundable | Non-refundable | Non-refundable |
Simple, transparent pricing
No hidden fees. No long-term contracts. Cancel anytime.
Starter
Everything your practice needs to never miss a patient call.
- 1,500 minutes per month included
- 24/7 patient call answering
- Treatment FAQ handling
- Consultation booking
- Custom AI training for your practice
- In-person setup at your clinic
Enterprise
For multi-location practices and high-volume clinics.
- Everything in Starter
- More minutes
- Multiple locations
- Outbound patient follow-ups
- Multiple phone lines
- Dedicated account manager
Frequently asked questions
Everything you need to know about Receptionist LA.
Our AI receptionist answers your practice's calls using advanced voice AI. It greets patients naturally, answers questions about treatments and pricing, books consultations, and routes calls — just like your best front desk staff, but available 24/7.
We handle everything for you. Our team visits your practice in person to learn how you operate, then we build and configure your custom AI receptionist. Most practices are live within the same day!
Not at all. Our AI uses natural-sounding voices and is trained on your specific practice details — treatment names, provider names, pricing — so patients get a professional and human-like experience every time.
If a call requires human attention, the AI will intelligently route it to the right person on your team. You'll also receive a text summary so nothing falls through the cracks.
Absolutely. During our in-person onboarding, we work with you to define exactly how calls should be handled — from greetings to treatment FAQs to consultation booking flows. Everything is tailored to your practice.
Only active call time counts toward your minutes. Hold time, ringing, and voicemail do not count. Most practices find 1,500 minutes more than enough for their monthly call volume.
Yes. There are no long-term contracts. You can cancel your plan at any time with no penalties or hidden fees.
We specialize in LA practices because we provide in-person onboarding and local support. However, we can serve practices anywhere in Southern California.
We take HIPAA compliance seriously. Patient data is encrypted both at rest and in transit, access is restricted to authorized users only, and all activity is logged for audit purposes. We also sign a Business Associate Agreement (BAA) with every practice we work with, as required by HIPAA.
Get Started
Stop losing patients to missed calls.
Let your AI receptionist handle the phones while you focus on delivering exceptional patient care. Practices across LA are already seeing the results.
No commitment required. We'll visit your practice in person after our free consultation call.
Schedule
Book a free consultation
Pick a time that works for you. We'll visit your practice in person after our call.